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Systems Support



 
New Information

STOP! Don't reach for that mouse.
Comprehensive lists of keyboard shortcuts in
Microsoft Windows and
Microsoft Office
that will help you do more in less time.
"CYBER WAR!"
An excellent FRONTLINE / PBS
Documentary in 10 minute modules
DSL Cost Comparison
A breakdown of what you pay for dial-up access and why it may not be as good a deal as you thought.
A Better Browser
A feature packed browser that does the job faster (without pop-ups)

Get Firefox
SBC Yahoo! Address Guard
Using your e-mail to register on a web site is always a risky proposition.

Here's a way SBC Yahoo! users can minimize the risks.



E-mail

Systems Support

You knew it was going to be a bad day
when your e-mail didn't work.

Server not found, i/o error, blue screens, illegal operations, insufficient memory to run x. You've got a deadline and the computer doesn't care. You have to get to work and the computer won't cooperate.

The effect is universal, the cause may not be so universal.

If your computer is misbehaving, here are a couple of tips to follow
before you call the tech support guys:
    1. Make sure all of your power cords and other connectors are firmly seated. You do this by grasping the connector in question and pushing it towards the receptacle where it is inserted.

    2. Restart your system. If your mouse has stopped responding, try pressing the window key (between Ctrl and Alt to the left of your space bar) then use your down arrow key to get to Shut Down and press enter then the letter R to get restart. If your keyboard has stopped responding as well you can press the power button to turn your system off, on newer systems you may have to hold the button in for up to ten seconds before the system powers off.

    Let the system rest for about 15 - 30 seconds then power it back on. There is a good chance your system may check the disk, then windows will start and things will work normally.

If these tips don't get you going again, you can reach us at 620-342-7045 and we can try a few other things.





Software and Hardware Solutions

Systems Integration

Troubleshooting and Tech Support

Network Design

Training and Consultation

Systems Support

Network Administration